Frequently Asked Questions

What is therapy? Therapy is an intimate encounter with a confidential, trained listener who is attuned to your individual circumstances and needs. In the therapeutic relationship, many different aspects of your personal life can be explored, experienced and understood. This can help you gain clarity, purpose and direction; and it often makes you feel much better about where you are in your life and your own skills in dealing with whatever life hands you.

Why therapy?
In everyone’s life, there comes a time when it is difficult to resolve a problem, or encounter a transition, or face a loss or a difficult choice. Sometimes we find ourselves overwhelmed with emotions and sensations from past experiences that continue to affect us in the present. Sometimes, we feel a desire to gain more awareness or stretch ourselves beyond our perceived limitations. At times like these, it’s a great asset to have a confidential person to share your feelings, thoughts, emotions, dreams and visions.

How do I know if I really need therapy? There’s nothing wrong with getting some extra support when you need it. I help ordinary people with ordinary problems. Seeking counseling is a sign of strength and self-awareness and shows that you have the commitment to make the changes you’d like to see in your life.

How long will it take? The answer to this question is “it depends.” The length of therapy depends on many different factors—the kinds of issues you face, how long-standing they are, how much time you have in your life now to work on them. My goal is not to keep you in therapy for years at a time–rather, I support you in understanding the underlying issues leading to your current life challenges, and teach you the skills you need to be successful in addressing your particular issue.

Is therapy confidential?
In general, the law protects the confidentiality of all communications between a client and a licensed mental health professional. Before any information is disclosed to a third party, I must have your prior written consent. There are, however, several exceptions to confidentiality laws, including:

  1. Suspected child abuse, dependent adult or elder abuse
  2. If a client is threatening imminent bodily harm to self or others
  3. If a court order mandates that therapy records be produced.

Do you accept insurance? Please check with me to see if I am contracted with your insurance company. If not, I can provide you with a master bill which you can submit to your insurance company for reimbursement.

Some people choose not to use their health insurance for privacy purposes or because the service they are seeking is not covered by insurance. If this is the case, I am happy to discuss a fee-for-service plan with you.

What kinds of payment do you accept? I accept payment via check, cash, or Paypal. I  am also able to create a payment plan with you to facilitate payment for my services.

How can I get more information? I am happy to speak with you over the phone–you can contact me at 415-269-2721, or you can email me via this website at contact(at)RachelKaplanMFT.net.

Leave a Reply